Skills & Competencies for Distribution Center Manager

Distribution Center Manager job profile

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JOB SUMMARY for Distribution Center Manager

Manages the overall planning, organizing, and operations of a distribution center.

JOB RESPONSIBILITIES for Distribution Center Manager

Oversees all distribution functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements. May evaluate and select transportation or freight services, negotiate contracts, and manage vendor relations.

Distribution Center Manager SALARY RANGE

BASE 50%
$107,072
TOTAL 50%
$115,565
Job Level
M02
Job Code
MM18000139
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Distribution Center Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Distribution Center Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Distribution Center Manager

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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2 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
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Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of workplace repair, installations, and renovations to ensure employees' safety.
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Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
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3 Distribution Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Manager
Proficiency Level - 4
5 Competency for - Distribution Center Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Distribution Center Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Lists some typical KPIs from own industry, business, and function.
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Level 2 Behaviors
(Light Experience)
Identifies KPIs currently in use and provides input to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains an organized data management process to track progress on KPIs.
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Level 4 Behaviors
(Extensive Experience)
Leverages the Business Intelligence (BI) technologies and tools for KPI reporting and analysis.
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Level 5 Behaviors
(Mastery)
Monitors the efficiency and effectiveness of current organizational KPI architecture.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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3 Distribution Center Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Manager
Proficiency Level - 4
5 Competency for - Distribution Center Manager
Proficiency Level - 5

Summary of Distribution Center Manager skills and competencies

There are 0 hard skills for Distribution Center Manager.
12 general skills for Distribution Center Manager, Operations Management, Safety Management, Performance Metrics, etc.
12 soft skills for Distribution Center Manager, Key Performance Indicators (KPI), Business Process Improvement, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be skilled in Planning and Organizing.

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